• Admit your mistakes and try to fix them head on.
• If you are ever in a heated situation, avoid the use of the word ‘you!’.
  It is accusatory and will not help.
  Instead say ‘I feel…’ and go from there.
• Go to your managers with solutions, instead of problems.
  Make their job easier, learn how they work, and then ride their coattails up the ladder.
• Your attitude is everything.
• Never, ever, ever gossip if you can help it. It’s the bane of the office setting.

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